Every effort is made to get your goods to you as soon as possible. We normally dispatch stock items the same working day, if orders are received before 4pm. For orders received after 4pm, we will normally dispatch your goods the next working day. If it is not possible to dispatch your order, we will contact you and arrange an alternative dispatch date. If this is not acceptable to you, we will be happy to refund your order.
Some of our products are supplied in electronic format. These are usually unlocked using a product key, which is emailed to you after a purchase has been made. Please allow up to 24 hourse for the key to be emailed to you. If you have not received a key within 24 hours, please contact us here.